The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations

• Hardcover: 384 pages
• Publisher: Jossey-Bass; 1 edition (June 18, 2001)
• Language: English
• ISBN-10: 0787956902

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book’s contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

Download:

http://w16.easy-share.com/1700589918.html

The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations

• Hardcover: 384 pages
• Publisher: Jossey-Bass; 1 edition (June 18, 2001)
• Language: English
• ISBN-10: 0787956902

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book’s contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

Download:

http://w16.easy-share.com/1700589918.html

Personality and Intelligence at Work

• Paperback: 416 pages
• Publisher: Psychology Press; 1 edition (April 11, 2008)
• Language: English
• ISBN-10: 1841695866

Personality and Intelligence at Work examines the increasingly controversial role of individual differences in predicting and determining behaviour at work. It combines approaches from organizational psychology and personality theory to critically examine the physical, psychological and psycho-analytic aspects of individual differences, and how they impact on the world of work.

Topics covered include the role of IQ at work as the best predictor of success, but also the importance of increasingly recognized social intelligences such as emotional intelligence (EQ). The significance of personality traits and the impact of temperaments on work performance are also examined, and the methods used to assess work behaviour and potential are reviewed. Psychological tests, which measure personality traits, are questioned as accurate predictors of behaviour at work, alongside other factors such as job satisfaction, productivity, absenteeism and turnover.

This new, thoroughly revised and updated edition of Personality at Work provides a comprehensive review of the relevant literature from psychology, sociology and management science. It will be of interest to students of organizational psychology and business and management studies, as well as HR professionals.

Download:

http://w15.easy-share.com/1700597003.html

Personality and Intelligence at Work

• Paperback: 416 pages
• Publisher: Psychology Press; 1 edition (April 11, 2008)
• Language: English
• ISBN-10: 1841695866

Personality and Intelligence at Work examines the increasingly controversial role of individual differences in predicting and determining behaviour at work. It combines approaches from organizational psychology and personality theory to critically examine the physical, psychological and psycho-analytic aspects of individual differences, and how they impact on the world of work.

Topics covered include the role of IQ at work as the best predictor of success, but also the importance of increasingly recognized social intelligences such as emotional intelligence (EQ). The significance of personality traits and the impact of temperaments on work performance are also examined, and the methods used to assess work behaviour and potential are reviewed. Psychological tests, which measure personality traits, are questioned as accurate predictors of behaviour at work, alongside other factors such as job satisfaction, productivity, absenteeism and turnover.

This new, thoroughly revised and updated edition of Personality at Work provides a comprehensive review of the relevant literature from psychology, sociology and management science. It will be of interest to students of organizational psychology and business and management studies, as well as HR professionals.

Download:

http://w15.easy-share.com/1700597003.html

Personality and Intelligence at Work

• Paperback: 416 pages
• Publisher: Psychology Press; 1 edition (April 11, 2008)
• Language: English
• ISBN-10: 1841695866

Personality and Intelligence at Work examines the increasingly controversial role of individual differences in predicting and determining behaviour at work. It combines approaches from organizational psychology and personality theory to critically examine the physical, psychological and psycho-analytic aspects of individual differences, and how they impact on the world of work.

Topics covered include the role of IQ at work as the best predictor of success, but also the importance of increasingly recognized social intelligences such as emotional intelligence (EQ). The significance of personality traits and the impact of temperaments on work performance are also examined, and the methods used to assess work behaviour and potential are reviewed. Psychological tests, which measure personality traits, are questioned as accurate predictors of behaviour at work, alongside other factors such as job satisfaction, productivity, absenteeism and turnover.

This new, thoroughly revised and updated edition of Personality at Work provides a comprehensive review of the relevant literature from psychology, sociology and management science. It will be of interest to students of organizational psychology and business and management studies, as well as HR professionals.

Download:

http://w15.easy-share.com/1700597003.html

Personality and Intelligence at Work

• Paperback: 416 pages
• Publisher: Psychology Press; 1 edition (April 11, 2008)
• Language: English
• ISBN-10: 1841695866

Personality and Intelligence at Work examines the increasingly controversial role of individual differences in predicting and determining behaviour at work. It combines approaches from organizational psychology and personality theory to critically examine the physical, psychological and psycho-analytic aspects of individual differences, and how they impact on the world of work.

Topics covered include the role of IQ at work as the best predictor of success, but also the importance of increasingly recognized social intelligences such as emotional intelligence (EQ). The significance of personality traits and the impact of temperaments on work performance are also examined, and the methods used to assess work behaviour and potential are reviewed. Psychological tests, which measure personality traits, are questioned as accurate predictors of behaviour at work, alongside other factors such as job satisfaction, productivity, absenteeism and turnover.

This new, thoroughly revised and updated edition of Personality at Work provides a comprehensive review of the relevant literature from psychology, sociology and management science. It will be of interest to students of organizational psychology and business and management studies, as well as HR professionals.

Download:

http://w15.easy-share.com/1700597003.html

The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want

• Hardcover: 400 pages
• Publisher: Wharton School Publishing (January 20, 2005)
• Language: English
• ISBN-10: 0131423304

The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want
By: David Sirota, Louis A. Mischkind, and Michael Irwin Meltzer
Publisher: Wharton School Publishing
Pub Date: January 2005

Employee enthusiasm can be an invaluable asset to a business, but 90% percent of employees become indifferent to their workplace over time, says this trio of management experts. How do they know? They’ve surveyed over four million workers in 89 countries over the past 30 years to find out (although conclusions in the book are drawn from research conducted between 1993 and 2003). So, what are the lucky ten percent of companies doing right? They’re meeting the three goals that the vast majority of employees desire at work: equity, achievement and camaraderie. And those goals go for all workers, whether they’re baby boomers, Gen X, Gen Y, or Gen D (digital). While explaining just what those terms mean, the authors provide plenty of examples of management doing things right: Former Alcoa CEO Paul O’Neill (later became the U.S. Secretary of the Treasury) met with hourly workers in the plant and gave them his home number so that they could call him if there were safety problems. Nordstrom’s employee handbook has one rule: “Use your good judgment in all situations.” Now there’s an organization that respects its workers. Numerous quotations from employees surveyed keep things brisk and absorbing. Bottom line: pure good sense on how to keep employees happy and productive

Download:

http://w11.easy-share.com/960125.html

The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want

• Hardcover: 400 pages
• Publisher: Wharton School Publishing (January 20, 2005)
• Language: English
• ISBN-10: 0131423304

The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want
By: David Sirota, Louis A. Mischkind, and Michael Irwin Meltzer
Publisher: Wharton School Publishing
Pub Date: January 2005

Employee enthusiasm can be an invaluable asset to a business, but 90% percent of employees become indifferent to their workplace over time, says this trio of management experts. How do they know? They’ve surveyed over four million workers in 89 countries over the past 30 years to find out (although conclusions in the book are drawn from research conducted between 1993 and 2003). So, what are the lucky ten percent of companies doing right? They’re meeting the three goals that the vast majority of employees desire at work: equity, achievement and camaraderie. And those goals go for all workers, whether they’re baby boomers, Gen X, Gen Y, or Gen D (digital). While explaining just what those terms mean, the authors provide plenty of examples of management doing things right: Former Alcoa CEO Paul O’Neill (later became the U.S. Secretary of the Treasury) met with hourly workers in the plant and gave them his home number so that they could call him if there were safety problems. Nordstrom’s employee handbook has one rule: “Use your good judgment in all situations.” Now there’s an organization that respects its workers. Numerous quotations from employees surveyed keep things brisk and absorbing. Bottom line: pure good sense on how to keep employees happy and productive

Download:

http://w11.easy-share.com/960125.html

Winning The Interview Game: Everything You Need To Know To Land The Job

• ISBN: 0814472796
• Author: ALAN H. NIERENBERG
• Publisher: AMACOM
• Publication Date: 2005-04-26

Fort Worth Star Telegram
“A must-read for interviewers and job-seekers alike.”

Today’s Black Woman
“A valuable secret weapon in any job seekers’ quest for employment.”

Download:

http://z31.zupload.com/download.php?file=getfile&filepath=12195

http://w12.easy-share.com/844651.html

Winning The Interview Game: Everything You Need To Know To Land The Job

• ISBN: 0814472796
• Author: ALAN H. NIERENBERG
• Publisher: AMACOM
• Publication Date: 2005-04-26

Fort Worth Star Telegram
“A must-read for interviewers and job-seekers alike.”

Today’s Black Woman
“A valuable secret weapon in any job seekers’ quest for employment.”

Download:

http://z31.zupload.com/download.php?file=getfile&filepath=12195

http://w12.easy-share.com/844651.html

Smart Questions: Learn to Ask the Right Questions for Powerful Results

• Hardcover: 320 pages
• Publisher: Jossey-Bass (April 5, 2004)
• Language: English
• ISBN-10: 0787971375

Smart Questions offers an entirely new framework for creating solutions. Drawn from the authors’ many years of research and field experience, the Smart Questions Approach reveals how the leading creators of solutions in almost every profession and walk of life—including business, government, education, and even in families—think and approach their assignments. The author’s holistic thinking approach shows how to use three “foundation” questions—focusing on uniqueness, purposeful information, and systems—which must be explored for every problem. These three questions, an essential starting point for exploring problems, in turn lead to other key questions that will ultimately create effective solutions.

http://w12.easy-share.com/847830.html

Smart Questions: Learn to Ask the Right Questions for Powerful Results

• Hardcover: 320 pages
• Publisher: Jossey-Bass (April 5, 2004)
• Language: English
• ISBN-10: 0787971375

Smart Questions offers an entirely new framework for creating solutions. Drawn from the authors’ many years of research and field experience, the Smart Questions Approach reveals how the leading creators of solutions in almost every profession and walk of life—including business, government, education, and even in families—think and approach their assignments. The author’s holistic thinking approach shows how to use three “foundation” questions—focusing on uniqueness, purposeful information, and systems—which must be explored for every problem. These three questions, an essential starting point for exploring problems, in turn lead to other key questions that will ultimately create effective solutions.

http://w12.easy-share.com/847830.html

The Unofficial Guide to Managing Rental Property

• Paperback: 455 pages
• Publisher: Wiley (January 28, 2005)
• Language: English
• ISBN-10: 0764578189

All the savvy advice and insider guidance needed to maximize ROI

According to the latest data from the U.S. Census Bureau and the U.S. Department of Commerce, 92 percent of the nation’s rental properties are owned by individual investors. These investors oversee billions of dollars worth of real estate every year. Now, The Unofficial Guide to Managing Rental Property will help these investors–most of them first-time landlords with properties of fewer than four units–to manage and profit from their new investments. Featuring sample forms and letters, and packed with valuable tips, this easy-to-follow guide comprehensively covers how to:

• Find and finance great rental property and calculate rent and profit
• Invest in rehabbing a property
• Legally set rental criteria
• Write legal, effective ads; interview and screen applicants to ensure responsible tenants
• Find good tax advice and keep on top of new government regulations
• Successfully evict delinquent tenants, collect damages, and keep the property intact

Melissa Prandi, MPM (San Rafael, CA), has been managing residential rental properties for over 22 years. She is the owner of Prandi Property Management, Inc. She is a past national president for the National Association of Residential Property Managers. Prandi has written and conducts several workshops specifically for property managers and is often called upon to be one of the featured instructors at the annual National Convention of NARPM, as well as a key advisor for the organization’s leadership-training symposium.

http://w11.easy-share.com/928583.html

The Unofficial Guide to Managing Rental Property

• Paperback: 455 pages
• Publisher: Wiley (January 28, 2005)
• Language: English
• ISBN-10: 0764578189

All the savvy advice and insider guidance needed to maximize ROI

According to the latest data from the U.S. Census Bureau and the U.S. Department of Commerce, 92 percent of the nation’s rental properties are owned by individual investors. These investors oversee billions of dollars worth of real estate every year. Now, The Unofficial Guide to Managing Rental Property will help these investors–most of them first-time landlords with properties of fewer than four units–to manage and profit from their new investments. Featuring sample forms and letters, and packed with valuable tips, this easy-to-follow guide comprehensively covers how to:

• Find and finance great rental property and calculate rent and profit
• Invest in rehabbing a property
• Legally set rental criteria
• Write legal, effective ads; interview and screen applicants to ensure responsible tenants
• Find good tax advice and keep on top of new government regulations
• Successfully evict delinquent tenants, collect damages, and keep the property intact

Melissa Prandi, MPM (San Rafael, CA), has been managing residential rental properties for over 22 years. She is the owner of Prandi Property Management, Inc. She is a past national president for the National Association of Residential Property Managers. Prandi has written and conducts several workshops specifically for property managers and is often called upon to be one of the featured instructors at the annual National Convention of NARPM, as well as a key advisor for the organization’s leadership-training symposium.

http://w11.easy-share.com/928583.html

Work This Way

• Paperback: 224 pages
• Publisher: Capstone Publishing Ltd (January 1, 1998)
• ISBN-10: 1900961563

http://w11.easy-share.com/932790.html

Work This Way

• Paperback: 224 pages
• Publisher: Capstone Publishing Ltd (January 1, 1998)
• ISBN-10: 1900961563

http://w11.easy-share.com/932790.html

2500 Keywords to Get You Hired

• Paperback: 224 pages
• Publisher: McGraw-Hill; 1 edition (December 19, 2002)
• Language: English
• ISBN-10: 0071406735

Endorsed by the Professional Association of Resume Writers

Now that 70 percent of job searches are conducted online, and resumes are processed by computers programmed to scan for keywords, knowing the right keywords­­or buzzwords associated with a profession, industry, or job function­­and how to use them effectively has never been a more critical job-search skill.

The most comprehensive reference of its kind, this powerful resume-writing resource gives readers instant access to 2,500 indispensable keywords germane to 300 careers in nine employment categories­­from business, the law, and health care, to the arts, education and media­­and shows how to use them effectively.

In 2,500 Keywords to Get You Hired, readers will find:

• Keywords for hundreds of individual careers
• A complete listing of critical keywords for each career
• Boxed examples demonstrating how keywords can be deployed strategically in a resume
• Sample resumes incorporating keywords

Download:

http://w11.easy-share.com/960080.html

2500 Keywords to Get You Hired

• Paperback: 224 pages
• Publisher: McGraw-Hill; 1 edition (December 19, 2002)
• Language: English
• ISBN-10: 0071406735

Endorsed by the Professional Association of Resume Writers

Now that 70 percent of job searches are conducted online, and resumes are processed by computers programmed to scan for keywords, knowing the right keywords­­or buzzwords associated with a profession, industry, or job function­­and how to use them effectively has never been a more critical job-search skill.

The most comprehensive reference of its kind, this powerful resume-writing resource gives readers instant access to 2,500 indispensable keywords germane to 300 careers in nine employment categories­­from business, the law, and health care, to the arts, education and media­­and shows how to use them effectively.

In 2,500 Keywords to Get You Hired, readers will find:

• Keywords for hundreds of individual careers
• A complete listing of critical keywords for each career
• Boxed examples demonstrating how keywords can be deployed strategically in a resume
• Sample resumes incorporating keywords

Download:

http://w11.easy-share.com/960080.html

The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want

• Hardcover: 400 pages
• Publisher: Wharton School Publishing (January 20, 2005)
• Language: English
• ISBN-10: 0131423304

The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want
By: David Sirota, Louis A. Mischkind, and Michael Irwin Meltzer
Publisher: Wharton School Publishing
Pub Date: January 2005

Employee enthusiasm can be an invaluable asset to a business, but 90% percent of employees become indifferent to their workplace over time, says this trio of management experts. How do they know? They’ve surveyed over four million workers in 89 countries over the past 30 years to find out (although conclusions in the book are drawn from research conducted between 1993 and 2003). So, what are the lucky ten percent of companies doing right? They’re meeting the three goals that the vast majority of employees desire at work: equity, achievement and camaraderie. And those goals go for all workers, whether they’re baby boomers, Gen X, Gen Y, or Gen D (digital). While explaining just what those terms mean, the authors provide plenty of examples of management doing things right: Former Alcoa CEO Paul O’Neill (later became the U.S. Secretary of the Treasury) met with hourly workers in the plant and gave them his home number so that they could call him if there were safety problems. Nordstrom’s employee handbook has one rule: “Use your good judgment in all situations.” Now there’s an organization that respects its workers. Numerous quotations from employees surveyed keep things brisk and absorbing. Bottom line: pure good sense on how to keep employees happy and productive

Download:

http://w11.easy-share.com/960125.html

The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want

• Hardcover: 400 pages
• Publisher: Wharton School Publishing (January 20, 2005)
• Language: English
• ISBN-10: 0131423304

The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want
By: David Sirota, Louis A. Mischkind, and Michael Irwin Meltzer
Publisher: Wharton School Publishing
Pub Date: January 2005

Employee enthusiasm can be an invaluable asset to a business, but 90% percent of employees become indifferent to their workplace over time, says this trio of management experts. How do they know? They’ve surveyed over four million workers in 89 countries over the past 30 years to find out (although conclusions in the book are drawn from research conducted between 1993 and 2003). So, what are the lucky ten percent of companies doing right? They’re meeting the three goals that the vast majority of employees desire at work: equity, achievement and camaraderie. And those goals go for all workers, whether they’re baby boomers, Gen X, Gen Y, or Gen D (digital). While explaining just what those terms mean, the authors provide plenty of examples of management doing things right: Former Alcoa CEO Paul O’Neill (later became the U.S. Secretary of the Treasury) met with hourly workers in the plant and gave them his home number so that they could call him if there were safety problems. Nordstrom’s employee handbook has one rule: “Use your good judgment in all situations.” Now there’s an organization that respects its workers. Numerous quotations from employees surveyed keep things brisk and absorbing. Bottom line: pure good sense on how to keep employees happy and productive

Download:

http://w11.easy-share.com/960125.html